Soft, Safe & Sustainable Pet Artificial Grass Turf

Other information:
(1) Specifications are subject to change at any time for a variety of reasons. If you have any questions, please call for the latest update.

(2) This range represents the general temperature range for the most flexible vinyl products. Due to the variety of possible end-uses, it is ultimately the responsibility of the customer to determine a product’s suitability for a particular application. These data are based on our present knowledge. However, they shall not constitute a guarantee for any specific product features and shall not establish a legally valid contractual relationship.

WARRANTY PERIOD

This Warranty shall be in force and remain in effect for a period of ten (10) years beginning on the date of invoice (“Effective Date”) and, except as otherwise provided, covers North America including the United States and Canada.

WARRANTY

LIMITED 10 YEAR LANDSCAPE WARRANTY

1. All synthetic turf is subject to normal wear and tear. Normal wear and tear are not a manufacturing defect and is not covered by this warranty.

2. Pile Retention Limited Warranty: Canada Mats warrants that the Product will retain at least 50% of its pile fiber when:
   a. when properly installed by an installer who originally purchased the material from Canada Mats; and

3. Proration of Warranty:

   • Years 1–8 (100% product replacement)

   • Years 9–10 (10%)

WARRANTY EXCLUSIONS AND LIMITATIONS

1. Purchaser may make a one-time transfer of this warranty to the owner of the project in the product(s) were installed. No further transfer, conveyance, or assignment of all or any rights under this warranty are permitted without prior written consent from Canada Mats. Any such transfer or assignment without prior written consent shall void this warranty.

2. This Warranty covers first quality Products only, and is not applicable to Products sold as seconds, closeouts or irregulars.

3. This Warranty does not apply to product installed with known visual defects. Installer must notify manufacturer prior to installation of known problem else warranty will be void.

4. This Warranty specifically excludes defects or damages caused by:
   a. improper installation, joining of seams or repairs;
   b. Burns, cuts, accidents, vandalism, abuse, negligence, or neglect;
   c. Improper design or failure of the sub-base of the sports field, golf green, court, or lawn;
   d. Wear or abrasion caused by inadequate sub-base;
   e. Wear or abrasion under swing sets, slides, and other high friction play equipment;
   f. Wear or abrasion on high friction areas of field;
   g. Wear due to lack of infill/no infill;
   h. Shrinking or melting of fibers due to reflection or other sources of extreme heat;
   i. Texture variation of fibers (subpile/thatch products);
   j. Expansion / Contraction of product due to lack of infill, improper securing of edges;
   k. Use of infill products of an incorrect grade resulting in seam ruptures;
   l. Failure to maintain infill products at the correct level of 50% of pile height or otherwise noted on product specification sheets;
   m. Use of inappropriate footwear or sports equipment (or lack of footwear);
   n. Use of chemicals, herbicides, pesticides (unless approved by yarn manufacturer in writing);
   o. Use of improper cleaning methods;
   p. Loss of tuft bind / fiber loss due to chemical and/or gas spills and leaks (includes leaks from equipment driven or used on turf surfaces);
   q. Wear / Fiber loss due to animals / animal traffic;
   r. Any harmful chemical reaction to the product caused by infill materials;
   s. Acts of God or other conditions beyond the reasonable control of Purchaser or Canada Mats;
   t. Post fibrillation after or during installation for purposes other than to get infill materials in place;
   u. Failure to install seams, lines, logos properly;
   v. Failure to properly maintain / repair seams, lines, logos;
   w. Packing, matting, or roll crush marks of Products as these are inherent characteristics of Products manufactured using polypropylene/olefin and nylon fibers;
   x. Product damage occurring during the shipping/transportation process. All shipping claims must be filed against the truck line in question, a signed BOL must be noted with any shipping defects at time of delivery / pickup;
   aa. Heat / temperatures of turf surface due to sources of natural environment, including sunshine, high air temperatures, and underlayment pad products.

NO EXPRESS OR IMPLIED WARRANTIES

1. Plan Your Area

• Sketch your space and measure carefully.

• Remember: the turf has a direction—lay all pieces the same way so the fibers match.

• Add 1–2 feet to the length of each roll to allow for trimming.

• Standard roll width is 14'6", and you should account for about 20% waste.

2. Prepare the Base

• Clear the area of grass and roots. Remove at least 2.5” of the existing surface.

• A sod cutter (available at most rental shops) makes this easier.

• For extra weed protection, a vegetation killer can be used—but it’s optional.

3. Add a Subbase

• Spread 2”–4” of crushed rock or aggregate (depth depends on climate).

• Use a rake to level the base, then compact it with a sod roller or plate compactor.

• Wetting the area can help with compaction.

• As a guide: 1 ton (2,000 lbs) of material covers approx. 100 sq. ft. at 2" depth.

4. Prepare the Turf

• Lay the turf out in the sun (blade-side down) for 1–2 hours to help it relax.

• Trim off the excess material (manufacturing edge) from the backing before seaming.

• Cut from the back between the second and third stitch rows with a sharp knife—never from the top.

5. Lay the Turf

• Roll out each section on the base, leaving extra length for adjustments.

• Make sure all pieces face the same direction to match the grain.

• Trim the final shape once everything is positioned.

6. Cutting Around Obstacles

• For rocks or odd shapes, start cutting from the center outwards.

• Make small, careful cuts to let the turf sit flat against the ground.

• Work in smaller sections to keep control of the turf.

7. Seaming Turf Sections

• Align the fibers in the same direction before seaming.

• Make sure there’s no overlap—lay edges side-by-side.

• Apply seaming tape with glue between the two pieces, and press down firmly.

• Wipe off excess glue and nail along the seam every 4" (do not counter sink).

• Once glue is dry, remove nails, stretch the turf, and secure the edges.

8. Secure the Turf

• Use 3”–6” nails to secure the turf along the edges every 3"–4".

• Also add nails in a grid pattern (every 3 feet) within the interior.

• Use galvanized or steel nails—they’ll rust slightly, helping to lock in place.

• Add more nails in high-traffic or loose areas.

9. Add Sand Infill

• Use a drop spreader to apply silica sand evenly—about 2.5–3 lbs per sq. ft.

• Spread in a steady pattern, starting along the perimeter and working inward.

10. Final Grooming

• Brush the turf with a stiff broom or power broom against the grain.

• Look for low spots and add more sand if needed.

• Finish with one last brush-over for a clean, upright look.